Frequently Asked Questions
What is Sajda Original?
Sajda Original is the world’s first سجدة-tracking prayer mat, designed to help Muslims enhance their prayer experience. It combines innovation and comfort to support your prayer, without dictating religious practices.
How does Sajda Original work?
Our سجدة-tracking technology detects movements during prayer and provides insights to help improve consistency and focus. The mat is designed to be intuitive, ensuring a seamless prayer experience.
Does Sajda replace mindfulness in prayer
No, Sajda is a support tool, not a substitute for personal engagement in prayer. Our technology is designed to enhance your experience, but mindfulness and sincerity remain essential.
Can Sajda miscalculate سجدة counts?
While Sajda Original has a 99.9% accuracy rate. Like all technology, occasional miscalculations are possible. We recommend using Sajda as a supportive guide, while remaining focused and mindful in your prayer.
How do I clean my Sajda Rug?
Sajda Original is made with premium-quality materials. To clean:
- Gently wipe with a damp cloth
- Avoid using harsh chemicals
- Store in a dry place after use
Is Sajda waterproof?
Sajda Original is not waterproof, so avoid exposure to water or excessive moisture.
What is the warranty on Sajda Original?
We offer a 1-year guarantee on all electrical components in the Sajda mat. If you experience any technical issues within this period, we will repair or replace the faulty component.
Can I return or exchange my Sajda Rug?
We offer a 14-day exchange policy. If your Sajda Rug is unused and in its original condition, you can exchange it for a replacement within 14 days of purchase.
- Returns for refunds are not accepted at this time.
- Exchanges are only available for defective or unused products.
How do I claim a warranty or exchange?
If you need to make a warranty claim or request an exchange, please contact our customer support with:
✔ Your order number
✔ A description of the issue
✔ Photos/videos (if applicable)
📧 Email: Info@Sajda.shop